Employment Opportunities

The Dallas Central Appraisal District is committed to employing the most talented and capable people possible. The District is an Equal Opportunity Employer and encourages all qualified individuals to apply without regard to race, ethnicity, gender, sexual orientation, gender identity, national origin, age, veteran’s status or disability. If any applicant or employee feels he or she has not been treated fairly in this regard, the applicant or employee should contact the Manager of Human Resources immediately. If you require special assistance during the application process, please email us at jobs@dcad.org or call the HR Generalist at 214-631-4362.

DCAD IS NO LONGER ACCEPTING PAPER APPLICATIONS. TO APPLY YOU MUST COMPLETE THE APPLICATION AT https://recruiting.paylocity.com/recruiting/jobs/List/4612/Dallas-Central-Appraisal-District

The Dallas Central Appraisal District is an Equal Opportunity Employer

Following is a list of positions available within the Appraisal District. While this list is generally updated within 24 hours of an employment action, it is possible some newer openings are not listed or a listed position has recently been filled.

Position(s) Available At This Time

Last Updated: 3/23/2026

Property Records Exemption Research Specialist

Customer Service Representative

Property Records Exemption Research Specialist

Description:

• Are you looking for a terrific work/life balance with excellent benefits?
• Are you timely, organized and great with people?
• A self-motivated, quick learner, with previous office experience?
• As a Property Records Exemption Specialist, you will have the opportunity to provide excellent customer service to the public.
• The ideal Property Records Exemption Specialist has excellent public relations skills, is adaptable, organized, and has a positive attitude.
• As the Property Records Exemption Specialist, you will work directly with property owners regarding ownership and exemption issues allowing you to have a direct impact on the community.
• BENEFITS INCLUDE:
• Medical
• Vision
• Dental
• Wellness Program
• Retirement Plan
• Deferred Compensation Plan
• Life Insurance
• Paid Time Off
• Advancement Opportunities

Requirements:

• High School Diploma or equivalent.
• Proficient in the use of a PC and Microsoft Office Software.
• The ability to concentrate on assigned tasks and to manage time effectively.
• The ability to ask questions that will bring forth the information needed to assist the customer efficiently.
• The ability to communicate clearly on the telephone and face to face. Additionally strong written communication skills are necessary.
• Applicant must be able to pass a standardized skill test administered by the District.
• The ability to lift and carry up to 20 pounds of files or equipment.
• Office experience with knowledge of office and copying equipment, postage meters, and other office equipment is beneficial.
• Experience with U.S. Mail, UPS, Express Mail Carriers and procedures is beneficial.
• If assigned to deliver and retrieve mail to and from the Post Office, must possess a valid Texas Driver's License and comply with the DCAD automobile insurance requirementsas outlined in Policy 124.2. Vehicle Allowance is provided.
• RESPONSIBILITIES:
• Interpret official documents regarding ownership.
• Process all types of exemption applications.
• Work customer service on the phone and in person.
• Review reports for quality control and audits.
• Prepare journal entries to correct accounts on previously certified rolls.
• Work with Appraisal Groups.
• Other duties as assigned.
• PREFERRED:
• Bilingual in Spanish - (read and speak).
• Office experience with knowledge of office equipment, postage meters, and other office equipment.
• Previous customer service, appraisal or tax office experience.

Compensation: The salary starts at $38,720 to $49,189 depending on experience. Interested candidates must submit a completed application and resume to Human Resources. The application can be accessed at:.

The DCAD is an Equal Opportunity Employer

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Customer Service Representative

Description:

• Are you looking for a terrific work/life balance with excellent benefits?
• Are you organized and great with people?
• A self-motivated, quick learner, with previous office experience?
• The Dallas Central Appraisal District is seeking a Customer Service Representative to provide stellar customer service to the public.
• Come and join the Customer Service Division as a team member of one of the premier Appraisal Districts in Texas!
• As a Customer Service Representative, you will have the opportunity to provide a high level of excellent service to the public. The ideal Customer Service Representative has excellent public relations skills, is adaptable, and has a positive attitude. The Customer Service Division is the first point of public contact allowing you to have a direct impact on the community!
• BENEFITS INCLUDE:
• Medical
• Vision
• Dental
• Wellness Program
• Retirement Plan
• Deferred Compensation Plan
• Life Insurance
• Paid Time Off
• Advancement Opportunities

Requirements:

• High School Diploma, GED or equivalent.
• Proficient in the use of a PC and MS Office Software.
• Must be able to sit or stand for extended periods of time with ability to reach, bend and move up/down.
• The ability to lift and carry up to 20 pounds of files or equipment.
• The ability to ask questions that will bring forth the information needed to assist the customer efficiently.
• The ability to concentrate on assigned tasks and to manage time effectively.
• The ability to communicate clearly on the telephone and face to face.
• Applicant must be able to pass a standardized skill test administered by the District.
• RESPONSIBILITIES:
• Handles inquiries from the public by phone, walk in or email/correspondence.
• Handles owner documents.
• Instructs the public on DCAD division activities including Commercial, Residential, BPP, Property Records Exemptions or GIS.
• Resolves customer issues.
• Prepares research in support of various DCAD divisions.
• Assists with mail, opening, sort, and scanning.
• PREFERRED:
• Bilingual in Spanish. (Read ans Speak)
• Previous customer service, appraisal office, or other office experience.

Compensation: Starting Salary: $38,720 to $49,189 depending on experience. Interested candidates must submit a completed application and resume to Human Resources. The application can be accessed at:.

The DCAD is an Equal Opportunity Employer

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